ADAM LICZWEK, SENIOR DIRECTOR OF OPERATIONS AND CUSTOMER EXPERIENCE
Adam manages the Customer Experience, Quality Control, and Operations departments for SalesStaff (SureMeeting is a product of The Sales Staff LLC). Adam joined the company in 2013, with a mission to improve the customer experience and turn SalesStaff clients from one-time pilot customers, into SalesStaff evangelists. This department was recognized with a 2014 Stevie Award for Front-Line Customer Service Team of the Year. Based off of this success, Adam’s scope of responsibility has grown to include oversight of SalesStaff’s Quality Control department and oversight of operations for SalesStaff’s delivery model. Prior to joining SalesStaff, Adam served in a multitude of capacities centered on Customer Service, Project Management and Process Improvement. Adam holds a B.S. from Sam Houston State University.
In his spare time, Adam enjoys spending time with his wife and two children, playing golf and a variety of team sports.
JOE RHOTON, DIRECTOR OF SALES OPERATIONS
Joe is responsible for strengthening and cultivating a team of salespeople that focus on net new client engagements. His role involves developing and managing them with strategic initiatives, training, and support. His primary duty is to maximize the revenue obtained by SalesStaff’s team of Business Development Directors, while maintaining and fostering a culture of integrity, enthusiasm and excellence. With a focus on sales process efficiency, he consistently helps Business Development personnel become A-players. Joe comes to SalesStaff with an extensive sales and business development background – spanning ten years with various tech companies.
Joe enjoys spending time with his family in Southern California and outdoor activities like surfing and boating. He is also involved in various philanthropic organizations like Big Brothers Big Sisters.
BOB MASON, DIRECTOR OF PHILANTHROPY AND CORPORATE PROGRAMS
Bob manages the company’s various charitable programs. In the spirit of a company giving back, he is the cornerstone of SalesStaff’s philanthropic efforts – providing continuity, structure, and strategy to the programs SalesStaff sponsors. Helping others is his passion and that altruism manifests in a number of ways for SalesStaff – organizing food drives and clothing drives among staff members, and community outreach efforts with local organizations. In addition, Bob works with the Human Resources team to develop special programs for SalesStaff employees that reflect the company culture. Prior to joining SalesStaff, Bob served as the Executive Director of the Hunt County United Way.
When he’s not at work, he enjoys spending time with his wife and surrounding himself with children and grandchildren.